Secure, GDPR-Compliant Appointment Management

Managed booking software, integrated into your website

When your business depends on appointments, the schedule isn’t an administrative detail: it’s a critical point in the customer experience and in day-to-day operations. KeideaCMS Booking brings website, bookings and technical management together in a single ecosystem, avoiding a journey fragmented across the site, an external calendar and different providers.

You can configure services, availability and resources. Customers find a booking flow consistent with your website; the KeideaCMS team maintains the platform and the chosen infrastructure.

What KeideaCMS Booking includes

Integrated booking engine

Bookings take place within your digital environment, offering a more streamlined experience for anyone choosing a service and requesting an appointment. You no longer depend on a disconnected calendar to provide the essential booking function.

Configurable availability rules

Define opening hours, service durations, intervals between appointments, closing days and availability. You can structure the schedule to match how your organisation actually works, instead of adapting your operations to the limits of a generic calendar.

Service and resource management

Organise different services and, where the configuration allows, link staff, rooms or workstations. The value isn’t adding complexity: it’s reducing manual steps and making actual available capacity visible.

Automatic email confirmations and reminders

The system can send confirmation emails and reminders ahead of the appointment. This makes communication timelier and traceable; the actual reduction in no-shows still depends on the sector, the customer base and the process adopted.

Managed infrastructure and direct support

Booking includes everything in the Business plan and adds booking functionality. Platform, updates, backups, security and infrastructure are coordinated by the KeideaCMS team, with a direct point of contact for the technical side of the project.

Privacy and data: precision before slogans

KeideaCMS Booking is designed to manage booking requests and data in a controlled environment. The platform’s technical measures can help with the security of the processing, but no software automatically makes an organisation GDPR-compliant.

If you collect health data or other special categories of data, you need proper configuration, correct privacy notices and legal bases, access management, retention rules, and an analysis of the processing consistent with your specific case. Before going live, have these aspects checked by your privacy officer or a qualified professional.

Booking is right for your business if…

• ✓ you work by appointment and want a booking journey integrated into your website;

• ✓ you manage multiple services, staff members, rooms or workstations;

• ✓ you want to reduce manual steps in managing availability;

• ✓ you want to send confirmations and reminders by email systematically;

• ✓ you prefer a single team for platform, maintenance and infrastructure;

• ✓ you might need to extend operations to rentals in the future.

It’s not the right plan if you only want a free calendar, or if booking is a marginal function of your business. Booking is designed for those who consider the schedule, availability and the quality of the booking flow part of their business process.

What happens after purchase

1. ✓ Select the infrastructure and complete the order. Choose the managed hosting solution best suited to your project's needs.

2. ✓ We define the booking logic. We gather the necessary information about services, duration, availability, resources and operational flow.

3. ✓ We configure the platform and environment. We set up KeideaCMS Booking and the selected infrastructure for the project.

4. ✓ You receive access and make the service available. You manage day-to-day operations, while routine technical maintenance remains coordinated by our team.

Price and infrastructure: what's included

KeideaCMS Booking costs €149/month, billed annually. The managed infrastructure is chosen separately and starts from €79/month. The total entry cost therefore starts from €228/month.

The KeideaCMS Booking fee includes setup, updates and direct support. Infrastructure has a separate cost, determined by the solution selected. This distinction is intentional: it makes clear from the start what you're purchasing and which configuration your operations require.

If you want to make appointment management more organized, integrated and technically supervised, select the infrastructure and add Booking to your cart.